Appeals Policy

Date CreatedDate 1st Review DueDate ReviewedVersionNext Review Due
February 2023February 2024   

Policy Statement

This policy addresses the situation where Learners may wish to appeal against a decision which has been made concerning a qualification which has been awarded through ASDAN.


Learners and their families/carers are made aware of the existence of this policy at the induction stage and have open access to it. It can be found online under Policies at Teachers are made aware of this policy and how to access it in order that students can be supported.

This policy is reviewed annually and may be amended in response to feedback from students, staff, parents/carers and external organisations.

Policy Statement

All students, with appropriate support from parents/carers, have the right to make an appeal about any of the levels received for the qualifications they are undertaking.

If any student/parent/carer wishes to appeal a decision, they should follow this procedure:

  1. If possible, speak to the member of staff responsible for teaching the qualification in the first instance about the reason why they wish to appeal. This should be done within 48 hours of the wish to appeal.
  2. The member of staff has a responsibility to explain to the candidate why he/she received the grade/mark/level. This should be done within 48 hours of the appeal.
  3. If the student/parent/carer is not satisfied with the explanation, the piece of work will be re-moderated by another member of staff also involved with that qualification. This should then be done within 7 days.
  4. The student will be informed of the outcome of the re-moderation by letter. This should be done within the 7-day timeframe.
  5. If the student wants to continue their appeal, he/she needs to contact the Centre Lead, who will provide the student with information about the appeals procedure for ASDAN and explain what is involved. The Centre Lead will assist with the completion of any forms and will correspond with the awarding body on behalf of the student. This can be done within 1 month of the original appeal.
  6. Please note: a Learner must have the support of the centre to be able to appeal against a result.